AudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. We offer 24x7 or 9x5 remote support options. Our Global Support team provides highly technical expertise, local presence around the world, access to software updates and patches, and several different Hardware Replacement options including Repair and Return, Advance Hardware Replacement, as well as our 4-hour Managed Spares service.
- General Information
- Manufacturer
- AudioCodes Limited
- Manufacturer Website Address
- http://www.audiocodes.com
- Brand Name
- AudioCodes
- Service Name
- Customer Technical Support
- Product Type
- Service
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic and Physical
- Service Characteristic
- Labor
- Service Description
- 9x5x10 Business Day
- Service Details
- iSupport / Service Desk: Unlimited
- Hotline Support: 8:00-17:00, M-F
- Remote Technical Support: 8:00-17:00, M-F
- Provided Support
- Phone Support
- Remote Technical Support
- Web Support
- Escalation Support
- New Releases Update
- Repair & Return
- Service Availability
- 24 x 7 Web Support
- 9 x 5 Remote Technical Support
- 9 x 5 Phone Support
- Service Response Time
- 10 Business Day - Repair & Return
- Service Duration
- 1 Year
- Product Supported
- AudioCodes Mediant 600 VoIP Gateway
