- General Information
- Manufacturer
- AudioCodes Limited
- Manufacturer Website Address
- http://www.audiocodes.com
- Brand Name
- AudioCodes
- Service Name
- Managed Spares Support
- Product Type
- Service
Managed Spares is a complete hardware spares service that includes the dispatch of a local in-country technician who will deliver and replace defective AudioCodes hardware with a Field Replacement Unit (FRU) at your site if a fault occurs. This means you do not need to maintain a spares stock of your own, or bear the costs of management, warehousing, distribution, depreciation , or obsolescence of that stock. By holding FRUs at strategically placed depots throughout the world, AudioCodes is able to provide a 24x7x4 response (SLA confirmed based upon site address verification), resulting in cost savings through economies of scale.
- Service Information
- Service Main Type
- Exchange
- Service Sub Type
- Electronic and Physical
- Service Description
- 24x7x4 Hour
- Provided Support
- Online Return Material Authorization (RMA)
- Phone Support
- Replacement
- Service Duration
- 1 Year
- Product Supported
- Audiocodes Mediant 2800