- General Information
- Manufacturer
- Cisco Systems, Inc
- Manufacturer Website Address
- http://www.cisco.com
- Brand Name
- Cisco
- Service Name
- SMARTnet - Extended Service
- Product Type
- Service
- Service Information
- Service Main Type
- Exchange
- Service Sub Type
- Electronic and Physical
- Service Characteristic
- Parts
- Service Description
- 8x5xNext Business Day
- Service Details
Where next business day delivery is available an advance replacement will ship to arrive the next business day provided that Cisco determination of hardware failure has been made before 3 pm. Depot time, if customer makes a request after 3 pm, Cisco will ship the Advance Replacement the next business day
- Provided Support
- Parts Replacement
- Phone Support
- Web Knowledge Base Access
- New Releases Update
- Service Availability
- 24 x 7 Phone Support
- 24 x 7 Web Knowledge Base Access
- 8 x 5 Parts Replacement
- Service Response Time
- Next Business Day - Parts Replacement
- Service Duration
- 3 Year